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Tachus Speed Upgrade – Let’s go!!
My brother recently made the decision to move to the great state of Texas, so while he looks for a home to buy, he’s hangin’ with me. With more people comes more draw on internet speeds, so I decided on a Tachus speed upgrade – from 300 Mbps to their 1 Gig plan.
I called into Tachus around noon on 6/14/2024, to get the ball rolling on the upgrade. I was delighted to learn it would be completed same-day. Around 3 PM, I saw my speeds increase. A three-hour turnaround is pretty damn good, I’d say! Of course, your mileage may vary.
But wait, there’s more…
Hardwired straight from the modem to my computer, I hit a consistent 950 Mbps down and 950 up (I didn’t expect a full 1 Gig), though wireless connection speed was significantly lower. I ran multiple speed tests Fast.com, and Tachus’ speed test on their website (powered by Ookla) and found I was hitting anywhere from 600-750 Mbps down and 450-600 Mbps on the upstream. Some test servers seemed to work better at different times of the day, but ultimately, I wasn’t at the upper end of the speed spectrum for the 1 Gig plan.
Considering when I was on the 300/300 plan before and I was hitting the full speeds, both up and down, only 5 feet from the primary router, I wouldn’t expect a ton of speed loss with the upgrade.
I tried pausing internet activity on connected devices through the HomePass app and saw a consistent increase in the download speed, but the upload was still half of what I should see.
Something just didn’t feel right, so I’ve reached out to Tachus’ technical support around 6:30 AM (via email, just to test them out). I will be waiting on their response.
To be continued…
⚡Go get you some reliable internet! Make sure to use my Tachus promo code so you get a free month of service (and me, too! 😜)
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